IT Support in Causeway Bay — SME Plans from HK$600/month
High-end retail and fashion core, focused on store operation systems and in-store connectivity.
District Challenges
Dynamic retail environments with heavy foot traffic. Keeping POS systems 100% online and managing peak-hour customer WiFi pressure on store networks are major challenges.
Service Scope
- IT Support: Store POS system to headquarters VPN secure connection, cloud-based inventory management, and logical isolation between customer WiFi and office WiFi.
- PC Repair: Fast repair of retail checkout computers, label printers, and mobile tablets. Every minute of downtime means lost revenue.
- Data Recovery: Recovery of customer CRM databases, inventory records, and daily transaction logs. Emergency backup drives to prevent operational disruption from storage failure.
Key Buildings Served
希慎廣場, 時代廣場, 世貿中心, 金百利中心, 皇室堡, 利園 (Lee Garden), 信和廣場, 銅鑼灣廣場, 恒隆中心
Response Time
On-site within 1.5 hours